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How to add a Welcome Message to a Submission Form

Here's how to add a welcome message to a submission form

Oz Osbaldeston avatar
Written by Oz Osbaldeston
Updated over 2 weeks ago

Adding a welcome or introductory message to your submission forms is a great way to create a positive first impression, introduce your brand, and provide important context. This message can set the tone for users and share details that may not be covered in the Terms and Conditions or Submission Guidelines.

Follow the steps below to add a welcome message to your submission type:

How to Add a Welcome or Introductory Message to a Submission Type

Navigate to the Submission Form

  1. Go to Projects in your Organisation Settings or dashboard.

  2. Select the project you want to edit.

  3. Click on the Submission Form

Add a Welcome Message Section

  1. In the form designer, click on the Add Item option.

  2. From the list of field types, select Text or Accordion (if you want a collapsible section).

  3. Configure the field:

    • Title: Name the section "Welcome" or "Introduction."

    • Content: Include details such as:

      • A brief introduction to your brand or organisation.

      • The purpose of the submission process.

      • A friendly thank-you note for participating or contributing.

      • Any additional context or tips for completing the submission process.

Position the Welcome Message

  1. Drag and drop the Welcome message field to the top of the form so it is the first thing users see.

  2. Ensure the message is visually distinct by using formatting options, such as bold text, bullet points etc

Save and Preview

  1. After adding and positioning the Welcome message, click Save to apply the changes.

  2. Preview the form to ensure the message appears as intended and is easy to read.

Why a Welcome Message Is Important

  • Sets the Tone: Establishes a positive and professional first impression, encouraging users to proceed with confidence.

  • Provides Context: Helps users understand the purpose of the form and what they can expect from the submission process.

  • Highlights Brand Values: Offers an opportunity to reinforce your brand identity and connect with users on a personal level.

  • Improves Engagement: A warm and informative introduction can make users feel valued, increasing their likelihood of completing the submission.

Final Tips

  • Keep the message concise and engaging.

  • Use plain language and a friendly tone to make the message approachable.

  • Update the Welcome message periodically to ensure it remains relevant and reflects any changes to your brand or submission process.

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