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How do I Delete My Account?

Here's instructions on how to delete your user account

Written by Oz Osbaldeston

You can delete your Dapple account at any time from your account settings. Deletion is permanent — your account, profile, and associated data are removed and cannot be recovered. Before deleting, make sure you understand what happens to any active subscriptions, payments, and submissions tied to your account.

What happens to my data when I delete my account?

Data type

What happens on deletion

Your profile and login

Permanently deleted — cannot be recovered

Submissions you've made as a creator

Removed from your account view; organiser may retain a copy per their data policy

Active subscription (if any)

Cancelled immediately — no further charges; no partial refund for unused time

Pending payments

Any unpaid submission fees remain outstanding — settle these before deleting

Organisation account (if you're an organiser)

Your organisation and all its projects, submissions, and data are also deleted

Team member access

Your access to any organisations you belong to as a team member is removed

What should I do before deleting my account?

1. Check for any active subscriptions — go to Account Settings → Billing to review.

2. Settle any outstanding payments — unpaid submission fees remain associated with your email address.

3. If you are an admin org member, make sure there is another admin member.

4. Download any data you want to keep — submitted work, receipts, or correspondence.

5. Notify any collaborators or team members who rely on your account for project access.

How do I delete my account?

1. Log in to your Dapple account.

2. Go to Account Settings (click your avatar → Settings).

3. Scroll to the bottom of the page.

4. Click Delete Account.

5. Read the confirmation prompt — it lists exactly what will be deleted.

6. Type your email address to confirm.

7. Click Confirm Delete. Your account is permanently removed.

You will receive a final confirmation email once deletion is complete. If you don't receive it within a few minutes, check your spam folder.

Can I recover my account after deleting it?

No. Account deletion is permanent and irreversible. Dapple cannot restore deleted accounts, projects, or submission data. If you're unsure, consider deactivating your account or simply stopping use rather than deleting.

I'm a team member, not an account owner — what happens when I delete?

If you're a team member on one or more organisation accounts, deleting your personal account removes your access to those organisations. The organisations themselves are unaffected — your team member record is removed and the organisation owner will need to re-invite someone to fill your role if needed.

How to delete an Organisation Account

You can permanently delete your Dapple organisation account from your account settings. Deletion is irreversible — your profile, submissions, messages, and any organisation memberships are removed within 48 hours. If you're the only admin on an organisation, you'll need to reassign admin access before you can delete.

Steps to delete your account

  • Sign in to your Dapple account.

  • Click your initials or profile picture in the top-right corner.

  • Go to My Account > Settings.

  • Scroll to the bottom of the page.

  • Click Delete Account and confirm when prompted.

What gets deleted

Item

What happens

Your profile and login

Permanently removed. You won't be able to sign back in.

Your submissions

Deleted from your dashboard. Organisations that have already received submissions from you retain their own copies of those submissions for their records.

Your message history

Removed from your view. Organisations may retain their side of the conversation.

Organisation memberships

Your access is removed. The organisations themselves are not deleted.

What if I'm an organisation admin?

If you're the only admin on one or more organisations, reassign admin access to another team member before you delete your account. Otherwise those organisations will lose all admin access, which can block billing and member management. Add a new admin via your organisation's team settings, then come back and delete your personal account.

How long does deletion take?

Your account and associated data are removed from Dapple's systems within 48 hours of confirming deletion. Email notifications, final receipts, and any data organisations have already copied into their own records remain with them, not with Dapple.

Where to go next

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