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How to Write Submission Comments

Collaboration is key. Here's how to write notes and comments on your submissions

Oz Osbaldeston avatar
Written by Oz Osbaldeston
Updated yesterday

The Discuss section of a submission is a powerful tool for collaboration, allowing you to leave comments, share insights, and keep a record of important discussions. Additionally, you can tag other users to bring their attention to specific notes, streamlining communication and ensuring everyone stays informed.

Here’s how to use the Discussion feature effectively.

Adding a Comment

1. Open the Submission:

Navigate to the submission you want to comment on from the Submissions page.

2. Locate the Discuss Section:

In the submission’s details view, find the Discuss section. This is where all comments and discussions are stored. If Ash AI is activated then on opening a submission you will see a quick overview of the submission already present.

3. Write Your Comments:

• Type your message, including any details or insights you want to share about the submission.

4. Tag Other Users (Optional):

• To tag a team member, type @ followed by their name (e.g., @John Smith).

• A dropdown will appear showing matching names. Select the correct person from the list.

• The tagged user will receive a notification with a direct link to your note.

• All participants in a discussion will appear in the top right hand corner of a submission.

5. Post Your Note:

• Once you’ve finished writing, click Post or Save to add your comment to the submission. The name of the User and the timestamp will be recorded on the note.

6. Tag Ash

You can tag Ash in your comments (if activated) to ask a question on the submission.

Notes Icon

A small icon will appear on submissions denoting any comments that have been made on a submission.

Why Use Notes?

1. Collaborate Easily: Share feedback, observations, or instructions with your team in one centralised place.

2. Notify Team Members: By tagging users, you ensure the right people see your comments without needing to send separate messages or emails.

3. Maintain Context: Notes are tied directly to the submission, so all related comments are easily accessible when reviewing the submission later.

4. Track Discussion History: The Notes section serves as a record of all comments and discussions, helping teams stay organised.

Tips for Writing Effective Notes

Be Clear and Concise: Write notes that are easy for others to understand.

Use Tags Sparingly: Tag only the relevant team members to avoid unnecessary notifications.

Provide Context: If your note references specific details in the submission, mention them to ensure clarity.

Use Notes for Action Items: Clearly outline tasks or decisions to help your team stay on track.

Viewing Notifications for Tagged Notes

When a user is tagged in a note:

• They’ll receive a notification in their account.

• The notification will include a direct link to the submission and the specific note.

• Clicking the link takes them straight to the note for quick access.

FAQs

1. Can I edit a note after posting it?

Currently, notes cannot be edited after posting. If you need to make a correction, you can add a follow-up note clarifying or updating your comment.

2. Who can see the notes on a submission?

Notes are visible to all users who have access to the submission. They are not shared with submitters.

3. Can I delete a note?

Currently it is not possible to delete a note.

4. Do tagged users get email notifications?

At the moment we don't have email alerts for discussion comments however this feature will be coming soon.

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