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What Are Merge Tags in Dapple, and How Do I Use Them?

Merge tags are a useful part of sending messages or creating message templates. Here's what they are and how to set them up

Written by Oz Osbaldeston

Merge tags in Dapple are placeholders like /CreatorName or /OrganisationName that automatically fill with the right information when a message is sent. Use them to personalise messages to creators at scale — write one template that addresses every recipient by name and signs off with your details. Type / in the message editor to bring up the picker.

Why use merge tags?

  • Personalisation at scale — every recipient gets their own name in the subject line and body, not a generic 'Hello there'.

  • Efficiency — write a template once, reuse it across every project and round.

  • Accuracy — Dapple inserts the correct value automatically; no typos, no copy/paste errors.

  • Consistency — your organisation name, logo, and signature stay uniform across every message.

Which merge tags are available?

Merge tag

What it inserts

/OrganisationName

Your organisation's name (from Settings → Organisation)

/OrganisationLogo

Your organisation's logo (from Settings → Organisation)

/CreatorName

The name of the creator you're messaging

/CreatorEmail

The creator's email address

/CurrentDate

Today's date (in your organisation's time zone)

/CurrentTime

Current time

/MyName

Your name (the user sending the message)

/MyEmail

Your email address

Note: the merge tag list grows over time. Open the template editor and type / to see the latest set — anything in the dropdown is available.

How to use merge tags in a message

  1. Open the message editor — Messages tab on a submission, or the bulk-message composer.

  2. Position the cursor where you want the personalised value to appear.

  3. Type / — a dropdown of available merge tags appears.

  4. Click the tag you want (e.g. /CreatorName).

  5. The tag inserts; when you send, Dapple replaces it with the actual value.

How to use merge tags in a template

  1. Open Settings → Message Templates.

  2. Create or edit a template.

  3. Use merge tags anywhere — subject line, greeting, body, signature.

  4. Save.

Any project that uses this template now sends personalised messages automatically.

Best practice

  • Keep merge tag use intentional — don't pepper every line with placeholders.

  • Always test a template by sending to yourself first. Confirm the merge tags resolve correctly.

  • Ensure your organisation name and logo are set in Settings → Organisation before using /OrganisationName and /OrganisationLogo.

  • Use /MyName in personal sign-offs to make team-sent messages feel personal even when they're templated.

Where to go next

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