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What Are Merge Tags in Dapple, and How Do I Use Them?

Merge tags are a useful part of sending messages or creating message templates. Here's what they are and how to set them up

Written by Oz Osbaldeston

Merge tags in Dapple are dynamic placeholders like /CreatorName or /OrganisationName that automatically fill with the right information when a message is sent. Use them to personalise messages to creators at scale — write one template that addresses every recipient by name and signs off with your details. Type / in the message editor to bring up the picker.

Why use merge tags?

  • Personalisation at scale — every recipient gets their own name in the subject line and body, not a generic 'Hello there'.

  • Efficiency — write a template once, reuse it across every project and round.

  • Accuracy — Dapple inserts the correct value automatically; no typos, no copy/paste errors.

  • Consistency — your organisation name, logo, and signature stay uniform across every message.

Which merge tags are available?

Merge tag

What it inserts

/OrganisationName

Your organisation's name (from Settings → Organisation)

/OrganisationLogo

Your organisation's logo (from Settings → Organisation)

/CreatorName

The name of the creator you're messaging

/CreatorEmail

The creator's email address

/CurrentDate

Today's date (in your organisation's time zone)

/CurrentTime

Current time

/MyName

Your name (the user sending the message)

/MyEmail

Your email address

Note: the merge tag list grows over time. Open the template editor and type / to see the latest set — anything in the dropdown is available.

How to use merge tags in a message

  1. Open the message editor — Messages tab on a submission, or the bulk-message composer.

  2. Position the cursor where you want the personalised value to appear.

  3. Type / — a dropdown of available merge tags appears.

  4. Click the tag you want (e.g. /CreatorName).

  5. The tag inserts; when you send, Dapple replaces it with the actual value.

How to use merge tags in a template

  1. Open Settings → Message Templates.

  2. Create or edit a template.

  3. Use merge tags anywhere — subject line, greeting, body, signature.

  4. Save.

Any project that uses this template now sends personalised messages automatically.

Best practice

  • Keep merge tag use intentional — don't pepper every line with placeholders.

  • Always test a template by sending to yourself first. Confirm the merge tags resolve correctly.

  • Ensure your organisation name and logo are set in Settings → Organisation before using /OrganisationName and /OrganisationLogo.

  • Use /MyName in personal sign-offs to make team-sent messages feel personal even when they're templated.

Where to go next

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