A payment status in Dapple shows where an award payment is on its way from scheduled to paid. You'll mostly see:
Scheduled — due later.
On hold — waiting for a condition.
Ready to pay — due now.
Paid — recorded as paid.
Along the way a payment can also be Approved, Processing or Cancelled. A red Overdue label flags any awardee with a payment past its due date. Statuses appear on the awardee's Award tab and in each fund's Awards list. Most of them change as you act on a payment, so they always reflect what's left to do.
What does each award payment status mean in Dapple?
Status | What it means | What to do |
Scheduled | The payment is due on a future date. It counts as awarded but not yet paid. | Nothing yet. |
On hold | The payment is waiting for a condition, such as "Grant agreement signed". It can't be approved or paid, even after its due date. | Tick the condition in the Release when column once it's met. |
Ready to pay | The payment is due and nothing is holding it back. | Approve it if the fund uses two-person sign-off, then Mark as paid. |
Approved | A payment approver has signed it off. Dapple records who approved it and when. | Someone else records it as paid. |
Processing | The payment has been sent to your bank or finance team but isn't confirmed yet. | Mark as paid once it clears. |
Paid | The payment has been recorded as paid, with a date, method and reference. | Nothing. Paid payments are locked. |
Cancelled | The payment won't be made. Its amount goes back to the award. | Reschedule the amount, or reduce the award. |
What order does a payment usually move through?
With two-person sign-off on (the default), a payment usually goes:
Scheduled → Ready to pay → Approved → Paid
If… | The route changes like this |
The payment has a release condition | It sits at On hold until someone ticks the condition. |
Two-person sign-off is off | It goes straight from Ready to pay to Paid, with no approval step. |
There's a gap between sending and clearing | Use Mark as processing from the payment's ••• menu. It shows as Processing until you mark it as paid. |
The payment won't be made | Use Cancel payment from the ••• menu. It shows as Cancelled. |
Dapple moves a payment from Scheduled to Ready to pay on its due date. You mark the other changes yourself.
What does the Overdue label mean?
A red Overdue label appears next to an awardee's name in a fund's Awards list when one of their payments is past its due date and hasn't been paid or cancelled. Dapple works it out from the date, so you never set it yourself. It disappears once the payment is recorded as paid or cancelled.
To find overdue payments, open Funding, click the fund and scan the Awards list for the Overdue label.
Can a payment that's on hold be approved or paid?
No. While a payment is On hold, its row shows no Approve or Mark as paid button — only the ••• menu. To release it:
Open the awardee's submission and click the Award tab.
In the Release when column, tick the condition once it's been met.
The payment is released, and Mark as paid appears.
Each held payment has its own condition. Ticking one releases only that payment.
What happens to the money when a payment is cancelled?
The amount goes back to the award, so the award total doesn't change. On the Award tab, the cancelled amount shows as Not scheduled again. You can then:
Reschedule it. Click Edit schedule and add a new payment for the same amount.
Take it off the award. Use Change award to reduce the award, which frees the money up in the fund.
What do awardees see?
Only what the project lets them see. If the project has Show award and payment schedule to applicants switched on, awardees see each payment's date and status in their Applicant Dashboard.
Internal steps are simplified. Steps such as approval appear to awardees as scheduled.
Internal details stay hidden. Awardees never see fund names, notes, approvers or who signed off.
If the setting is off, the Award tab says: "Hidden from the applicant. The project doesn't share awards with applicants."
Best practice
Check each live fund's Awards list weekly for the Overdue label.
Tick conditions as soon as they're met, so payments don't sit on hold unnoticed.
Use Mark as processing when a payment takes days to clear, so your team knows it's in hand.
Cancel a payment you won't make, rather than leaving it Scheduled — it keeps the fund's figures honest.