FAQs
Answers to common questions about the platform, features, workflows, and troubleshooting
By Oz1 author15 articles
- What File Types Does Dapple Accept on Submission Forms?Here's a list of all the file types accepted through a submission form
- How Dapple Handles GDPR ComplianceWhat is GDPR and how is data handles in Daple
- Are Creators Notified When Their Submission Status Changes?Here's what a Creator sees when signing into their account and what notifications they receive
- What is a Creator in Dapple?Here's what defines a Creator and how these differ to users
- Is there a Dapple Mobile App?More information on a the mobile-friendly nature of the platform
- How to Offer Fee Waivers for Submission Fees in DappleFollow these steps to setup fee waivers on projects.
- How Tax Works on Dapple: A Plain-English GuideThis article runs through the tax implications of taking payments through the system
- What Is a Dapple Creator Account, and What Does It Look Like?Every applicant automatically creates a free Creator Account when submitting. Here's what it looks like.
- How to Clear Your Browser Cache (and Use Incognito Mode)Follow these steps to clear your browser history/cache
- How to Fix an Authentication Error When Signing In to DappleIf you are getting a message saying Authentication Error, here are the steps to resolve.
- How to Refund a Creator in DappleHere's how to refund a submission fee that has been paid
- How to Archive a Submission in DappleHere are the steps on how to archive a submission
- Microsoft Outlook is blocking my Dapple sign-in linkSometimes Microsoft Outlook can block your sign in link. Here's how to troubleshoot
- How do I sign out of Dapple?Here are some instructions on how to sign out of your Dapple account.
- Does Dapple have Single Sign-On (SSO)?Information on SSO, what it is, why it's useful and how to set up